Q & A

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How much e-waste is in the waste stream?

In 2009 an estimate of 438 million electronic products were sold, which represents double what it was in 1997. Mobile device sales during that time period increased nine fold being a leading driver in the increase. That significant growth in sales has lead to an increase in storage and end of life management of electronics. An estimated five million short tons of e-waste products were in storage in 2009, with CRT’s being stored at the highest rate. Approximately 2.37 million tons of e-waste were ready for end of life management with only 25% of it being collected for recycling. This number has most certainly increased since the 2009 findings which makes finding an IT Asset Manager who will take care of all your end of life assets and electronics in storage with your companies image, our environment and maximizing your ROI in mind. Contact us at info@techservicellc.com or 718-876-9203 to find out how our services can benefit your company.

How much e-waste is recycled?

In 2009, discarded tv’s, pc’s, peripherals (including printers, scanners, faxes), mice, keyboards and cell phones were recycled at a rate of about 25 percent (aprox. 593,000 tons). Although recycling continues to increase, the percentage recycled remains constant because of the ever-increasing number of electronics available for end of life management.

How much e-waste is exported?

There have been no precise studies of exactly how much e-waste the U.S. exports to developing nations but industry experts estimate that of the e-waste that recyclers collect, roughly 50-80 % of that ends up getting exported to developing nations. That would mean that we export enough e-waste each year to fill 5126 shipping containers (40 ft x 8.5 ft). If you stacked them up, they’d reach 8 miles high – higher than Mt Everest. Most of the time this toxic e-waste ends up in landfills damaging the ecosystem or are found handled and disposed of unsafely by the people of that country, most often China or India.

What substances makes electronics such a growing concern?

The following are toxic compounds and elements identified in IT devices: Lead; Mercury; Cadmium, Hexavalent Chromium; Polybrominated Biphenyls(PBBs); Polybrominated Diphenyl Esthers(PBDEs) Mercury can be found in relays, switches and batteries. Cadmium can be in resistors and semiconductors. The brominated fire retardants can be found on printed circuit boards, cables and casings; although the more problematic ones have been phased out of newer products but remain in older products. Lead is used in glass TV and PC cathode ray tubes(CRTs) as well as solder and interconnects. These hazardous chemicals are not a problem while the device is intact, it is when these devices decay in a landfill or are incinerated that the concern about the release of toxic wastes become an issue. This is why having a IT Asset Management vendor who believes in strong environmental safety by R2 and e-Steward regulated partners is so important in today’s ever growing electronic e-waste world. Contact us at info@techservicellc.com or 718-876-9203 to see how our services can help benefit your company and the environment.

What happens to cell phones once collected?

In nearly all cases, collected cell phones that are obsolete or irreparable are sent to environmentally sound smelters for recovery of copper and precious metals. Cell phones contain a number of different metals such as – gold, silver, platinum, palladium, rhodium, copper, tin, lead, brass and zinc – that can be extracted and recovered in the recycling process which in turn can be reused in various industries to create new products. Almost all of the materials used to manufacture cell phones can be recovered to make new products.

When cell phones can be refurbished, most that are collected in the US go either to a charitable organization for reuse or are re-marketed in Latin America. The marketing of used cell phones in these developing economies avails many people the access to modern communication technology who would not otherwise be able to afford it.

How do you ensure that my data can’t be obtained from our electronic waste equipment?

Our secure erasure process ensures your data is completely erased and unrecoverable. We utilize software that overwrites your data multiple times using Department-of-Defense- approved wipe patterns, ensuring that your data is unrecoverable. Software permanently removes data from IT assets such as PCs, servers, data center equipment and smart phones. In addition to wiping all data from hard drives, we physically destroy the device and provide you with a Certificate of Destruction. Contact us at info@techservicellc.com or 718-876-9203 for more information on how our services can benefit you and give you a peace of mind with your information.

What types of electronic waste are acceptable?

TechService can dispose of any type of IT equipment including but not limited to desktop computers, monitors, notebooks, printers, copiers, telephone systems, fax machines, and cell phones. We also handle medical devices, networking gear and imaging equipment. Our process is the same regardless of equipment type. We ensure equipment is safely transported, tested, recycled and resold in a professional manner maximizing your return on investment. If you have questions about whether or not your electronic waste is acceptable for e-waste recycling, talk to one of our friendly staff members at 718-876-9203.

How big does my company have to be to qualify for disposal services?

TechService provides services to businesses and organizations of any size. There is no size constraint. We believe that IT asset disposal should be an on-going process rather than a periodic event. We are here to help you with your refresh and disposal needs during your growth and consolidation periods.

What do I do about data on my hard drives?

At TechService we recommend that you wipe your hard drives before we pick them up off your property. If that is something you would like us to do, then we will gladly assist our clients compliance with security and privacy regulations. Our hard drive data erasure procedures strictly adhere to Dept. of Defense and NIST standards. Companies that fail to secure sensitive data face customer backlash, fines and if disposed of incorrectly negative public image due to lack of environmental sensitivity. Inoperable hard drives are physically destroyed via shredding. On-site destruction and certified data destruction options are also available. Contact us at info@techservicellc.com or 718-876-9203 for any questions you may have and to find out how our services can benefit your company.

Do I ship my electronic equipment or does TechService pick them up?

No shipping necessary. Our services include pick up at any of your locations. All you need to do is tell us what you have, where it is located, and when to be there. All we ask that you have the electronic equipment de- installed and in a central location when possible. Contact us at 718-876-9203 if you have any questions or email us your list of assets for a free valuation at ITAD@techservicellc.com.

What is the cost of proper e-waste disposal & recycling?

There is always a cost associated when performing proper IT asset disposal services. Be wary of any recycler offering a “No Cost” e-waste disposal solution. With no-cost solutions, the price you pay is hidden. Worse, your organization will be 100% exposed to any downstream liability. Our prices are clear and upfront. We believe that your assets have a worth so we offer a free asset valuation. If your assets are re-marketable, IT disposal can more than pay for itself. After that, we have our set charge for the disposal service. You’ll never face hidden disposal fees or unexplained surcharges.

What if our equipment has no marketable value?

TechService provides an environmentally safe disposal option for assets without market value in accordance with EPA guidelines. Our R2 and e-Steward certified partners handle the safe transport, de-manufacturing and non-landfill disposal of your assets. The cost of recycling equipment is included in the price of our service. Contact us at 718-612-1951 if you have any questions or email us a list of your assets for a free valuation at ITAD@techservicellc.com.

How can I get started?

Simply request information online (www.TechServiceLLC.com), email us (info@techservicellc.com), or call us at 718-876-9203 to receive a free valuation of your equipment and/or quote for our various services that you may need.

How does Techservice ensure recycling quality?

Ensuring quality and responsible financial gain is our business. As our motto states: “Beyond Recycling to Realize Compliance & Financial Benefits”. TechService works solely with certified partners who follow industry best R2 and e-Stewards practices. We qualify each partner’s processes and continuously monitor their performance so to give our clients a piece of mind. Contact us if you have any further questions or to see how our services can benefit your company at info@techservicellc.com or 718-876-9203.